Job Type: Full Time
Job Location: Woodlands - North Region
Job Category: IT
- Offer daily essential IT support and services to our users, addressing a range of IT-related issues such as internet connectivity, printers, computer hardware, audio-visual equipment, software and others.
- Oversee IT assets, software licenses, and the IT onboarding/offboarding processes
- Collaborate with vendor support teams to resolve technical problems within the desktop environment.
- Regularly maintain and update the inventory of essential IT hardware and equipment, including computers, monitors, printers, network devices and more.
- Identify and manage IT opportunities, risks, and challenges related to IT user help desk operations.
- Set up and configure facial recognition devices to enable secure access to office premises.